I started online Japanese classes at Nihongo-Pro in preparation to post-grad school in Japan. Nine years ago I had lived in Osaka for one year, but my Japanese was almost gone. I wanted to recover some of the lost Japanese before I entered university, so I wouldn't waste my time learning everything all over again from zero.
Since then I have been taking lessons with Yamafuji-Sensei. She is always very friendly, attentive and, most importantly, a great teacher. She keeps our lessons in Japanese, which I prefer—otherwise I might be tempted to speak in English instead of making the effort to speak in Japanese.
We talk about everything and she is always open to questions, be them about grammar, vocabulary or just where to find a traditional tempura restaurant in Tokyo. She let me select the grammar points I wanted to study/review and organized the course according to my preferences. The 50-minute class really flies by with Yamafuji-sensei; it never gets tedious.
The fact that I don't have to leave home to go to classes saves so much time, which I can reinvest back into studying Japanese.
I am not a hard tech user, but the Nihongo-Pro platform has been quite easy to use. I had a minor technical problem once (the video kept freezing), but all I had to do was logout and login again. My one suggestion would be to make a larger text-chat box, as it gets hard to read the kanjis. The payment system is also very simple.
I would also like to drop a word about Steve, the manager/technician/financial manager etc etc, who has been very helpful and efficient whenever I had a question.
Well, to summarize I am quite happy with my experience and Nihongo-Pro and have already recommended the course to other friends.
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