How to Disable PPAPI (Pepper) Flash Plugin

This information is out-of-date.

Newer versions of Google Chrome use only the PPAPI (Pepper) Flash Plugin. If you disable this plugin, you cannot use the Nihongo-Pro online classroom.

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The Flash plugin used by default in Google Chrome does not work well with the Nihongo-Pro online classroom, causing audio distortion and delays. (This problem affects all sites using Flash for live chat or online lessons, including Nihongo-Pro.)

Background

The Flash plugin that causes problems is called PPAPI (Pepper) Flash. Earlier versions of Chrome had included only the NPAPI (non-Pepper) Flash plugin, which works well with the classroom. However, recent versions of Chrome added the Pepper Flash plugin and made it the default.

To summarize:

  • PPAPI (Pepper) Flash does not work with the classroom.
  • NPAPI (non-Pepper) Flash works with the classroom.

Workaround

We strongly recommend that you switch to Firefox for your Nihongo-Pro lessons. However, if you prefer to use Chrome, please follow these steps to disable PPAPI (Pepper) Flash:

IMPORTANT! You may need to repeat this workaround every time Chrome is updated. Chrome updates are automatic, and may cause the PPAPI (Pepper) Flash plugin to be re-enabled.
  1. Open a new Chrome window, and type chrome://plugins in the URL area.
  2. Expand Details in the upper-right area of the window, if needed. See the figure below.
  3. Expand Details in Chrome
  4. Click Disable for the PPAPI Flash plugin (arrow A in the figure below). Do not disable NPAPI Flash plugin(s) (arrow B in the figure below).
  5. Disable PPAPI (Pepper) Flash in Chrome
  6. Check that there is at least one NPAPI Flash plugin listed below the PPAPI Flash plugin (arrow B in the figure above). Make sure at least one NPAPI Flash plugin is enabled.
  7. If no NPAPI Flash plugin is listed, you must start Firefox, and install Flash Player using Firefox. After that, return to Chrome, refresh the plugins page, and make sure a NPAPI Flash plugin is listed.