Nihongo-Pro offers live online Japanese lessons, both private lessons and gropu classes, with experienced Japanese teachers

Online Japanese FAQs

Learn Japanese now!

If you are having a problem or question, please review these FAQs for learning Japanese online at Nihongo-Pro. If you cannot find an answer here, please contact Nihongo-Pro support.

About Nihongo-Pro FAQs
FAQ answer What makes Nihongo-Pro classrooms better than Skype chat?

Nihongo-Pro Online Japanese Classroom
Nihongo-Pro classrooms are custom built for online Japanese classes, with learning features that Skype cannot match:
  • Built-in Japanese-English dictionary
  • Large whiteboard for presenting lesson materials
  • Teacher-directed audio playback (great for listening comprehension)
  • Easy to use, nothing to install. Log in from your browser.

Test drive our classroom here.

FAQ answer How does Nihongo-Pro compare to other online Japanese schools?

Nihongo-Pro offers an unmatched environment for learning Japanese online, with better teachers, better classrooms, and better lessons. Our platform is designed to make Nihongo-Pro the best place to learn Japanese online and achieve your Japanese language goals. Compare for yourself:
Other Online Japanese Schools
Professional, native-speaking Japanese teachers
Nihongo-Pro teaching staff includes government-certified Japanese teachers with advanced teaching experience, including experience with online Japanese lessons. All teachers complete two months of paid training and participate in our continuing teacher education sessions.
Nihongo-Pro
check
Other Schools
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Group classes—start at any time
Never more than 5 students. You can start group classes at any time, and take just the classes that fit your schedule.
Learn more about group classes.
Nihongo-Pro
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Other Schools
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Private lessons customized to your goals
Other schools may force you into their curriculum, but at Nihongo-Pro you get private lessons tailored specifically to your Japanese goals.
Learn more about private lessons.
Nihongo-Pro
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Other Schools
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Earn free stuff with ProPoints
You earn points for every Nihongo-Pro lesson you take. Then, you can redeem your points for free lessons, lesson discounts, and more!
Learn more about ProPoints loyalty program.
Nihongo-Pro
free
Other Schools
question
Classroom custom built for online Japanese lessons
No other online Japanese school offers a better learning environment, custom built for online Japanese lessons. A Skype chat session cannot match these learning features:
  • Built-in Japanese-English dictionary
  • Large whiteboard for presenting lesson materials
  • Audio playback for listening comprehension lessons
Nihongo-Pro
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Other Schools
Skype chat or shared rooms
24-hour-a-day chat room—free to everyone
Only Nihongo-Pro offers a 24-hour-a-day video chat room, free to everyone. Practice speaking Japanese with other students and Japanese learners, or simply meet up for free chat.
Nihongo-Pro
free
Other Schools
no
Reserve lessons up to 30 days in advance
Fit online Japanese lessons into your busy schedule up to 30 days in advance. Other schools may allow reservations only 7 days in advance, or charge extra for 30-day advance booking.
Nihongo-Pro
check
Other Schools
extra-cost
Reserve group classes up to the last minute!
If you miss the regular reservation deadline (24 hours ahead) for your group class, you can make a last-minute reservation until 10 minutes before class time. Learn more about last-minute reservations.
Nihongo-Pro
check
Other Schools
no
Free trial lesson (private lessons only)
If you’re considering private lessons, try before you buy. Meet your new Japanese teacher, discuss what you want to focus on during your online lessons, and then get a taste of your teacher’s lesson content and style. Learn more about private lessons.
Nihongo-Pro
free
Other Schools
question
Try two group classes for just $5!
See how much you learn from just two of our group classes. Each class is 50 minutes and is taught by an experienced Japanese teacher. After that, group classes are as low as $7. Learn more about group classes.
Nihongo-Pro
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Other Schools
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Triple protection against missing your lessons
Only Nihongo-Pro makes sure you don't forget a lesson with triple protection:
  • Upcoming lesson reminder emails
  • Late-lesson reminder emails
  • Automatic export of your lesson schedule to calendar apps
Nihongo-Pro
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Other Schools
no
Email privately with your teacher
Nihongo-Pro respects your privacy: No one but your teacher sees your email. All we ask is that you respect your teacher's time.
Nihongo-Pro
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Other Schools
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Lesson tickets good for up to a year (more if you need it)
All private-lesson tickets are good for one full year; group-lesson tickets are good for up to a year, depending on the number you buy.
If you need more time, Nihongo-Pro offers low-cost ticket extensions. Other schools require you to buy more tickets, just to avoid losing the expiring ones.
Nihongo-Pro
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Other Schools
no
Free online Japanese lesson with TrialPay
Complete one offer at TrialPay, and you get a private Japanese lesson with your Nihongo-Pro teacher absolutely free. To get your free lesson, click the TrialPay link for your Nihongo-Pro teacher.
Nihongo-Pro
free
Other Schools
no
Free Japanese quizzes—100% free to everyone!
Try free Japanese language quizzes every day at Nihongo-Pro. Nihongo-Pro quizzes work on any PC, smartphone, or tablet, so you can try our free quizzes anywhere.
Try free Japanese quizzes.
Nihongo-Pro
free
Other Schools
no
Free kanji and kana games
Practice hiragana and katakana, or test your kanji knowledge with free games. Look up animated stroke order, sample words, and other details of over 6,000 kanji with KanjiPal.
Learn more about free kanji games and kana games.
Nihongo-Pro
free
Other Schools
no
No entry fee
Never pay an introductory or entry fee at Nihongo-Pro.
Nihongo-Pro
free
Other Schools
Up to $90

FAQ answer What kind of teachers are available at Nihongo-Pro?

  • Nihongo-Pro teachers are professional Japanese teachers, trained in teaching Japanese and teaching online.
  • Our careful selection process and paid teacher training ensure your Nihongo-Pro teacher is expertly prepared for your lesson.
  • Many students have taken online lessons from their Nihongo-Pro teachers for years, as they progressed in learning Japanese.
  • Learning Japanese is more than chatting in Japanese. In our private lessons, Nihongo-Pro teachers build lesson plans customized to your goals and learning style. In our group classes, the theme-based curriculum helps you learn practical Japanese you can use immediately.

See all Nihongo-Pro teachers here.

FAQ answer What kind of curriculum is offered at Nihongo-Pro?

You can choose private lessons, group classes, or both!

Private lessons at Nihongo-Pro are fully customized to your needs and goals, ensuring that you will learn Japanese as quickly and efficiently as possible. Whether you are studying for the Japanese Language Proficiency Test (JLPT), learning business Japanese, focusing on written Japanese, or learning Japanese for fun, Nihongo-Pro teachers tailor your private lessons to make your learning fast, efficient, and fun.

Our group classes combine an all-new curriculum with the flexibility to start at any time and to take classes on your schedule. We offer six levels of group classes, each at least three different times, so you are sure to find a class that fits your level and your schedule.

Typical Skype Lesson

The student or teacher reads from the textbook.

With no whiteboard for lesson materials, the teacher relies on verbal instruction to direct the student.

Limited learning environment means slower learning.
Nihongo-Pro Lesson

Your Nihongo-Pro teacher presents textbook and custom lesson materials on the whiteboard, guiding you just as if you were in a real classroom.

Custom lessons in a custom classroom make your Japanese learning fast and efficient.

    Enrollment is free. Enroll for online Japanese lessons.

    FAQ answer What do students say about learning Japanese at Nihongo-Pro?

    Our students are our greatest supporters. Many of our students have studied Japanese for years with their Nihongo-Pro teacher, progressing step by step in their Japanese language skill.

    Our students give Nihongo-Pro high marks in these areas:

    • Teacher quality
    • Lesson quality and customization
    • Classroom software
    • Lesson policies

    But don't just take our word for it: Read student testimonials.

    Message from a Nihongo-Pro Student
    I love my lessons at Nihongo-Pro.
    I have a long history with Michiko-sensei, but with Nihongo-Pro the flexibility and my ability to help craft the curriculum are leaps and bounds over what I have experienced before.

    Small things like no longer using romaji in the lessons is a huge step forward in helping me learn Japanese. I would recommend Nihongo-Pro lessons and Michiko-sensei to anyone. It takes a special personality to have the patience and guidance to help someone try to learn a new language, and Michiko-sensei has it all.

    I am a busy professional and learning Japanese is a passion of mine. It's nice to feel that my learning is something that Nihongo-Pro cares about and can craft a program around.”

    I am excited! I think that I will be able to learn much more quickly than before. Nihongo-Pro is very lucky to have such a good teacher in your program...and I am a tough customer. I have an MBA, an engineering degree from an Ivy League school, and am pretty discerning, so it's big kudos to everybody at Nihongo-Pro!

    Read More...
    Debbie
    (student of Lilly-sensei)
    FAQ answer Which is better, private lessons or group classes?

    The choice depends on your schedule, learning style, and budget. Or, for the ultimate in online Japanese lessons, you can take both types of lessons. See the following comparison of features.

    Private Lessons
    Group Classes
    including JLPT Classes
    Best feature
    Fastest way
    to learn Japanese online
    Most affordable way
    to learn Japanese online
    Length of lesson
    50 minutes
    50 minutes
    Number of students
    Just you
    1 to 5 students
    Experienced Japanese teacher
    Yes
    Yes
    Continuity of instruction
    Yes
    Your private lessons are taught by one teacher.
    Yes
    Each group class is taught by one teacher.
    Yes
    Yes
    Follow-up email after each lesson
    Yes
    Most teachers provide this service.
    Trial period
    Free trial lesson
    Try 2 group classes for $5
    Lesson content
    Customized just for you
    All-new curriculum
    Introductory, Basic Japanese 1, and Basic Japanese 2 use an all-new, theme-based curriculum, and are taught in chapter order.
    JLPT classes focus on grammar first, and then add reading comprehension, listening comprehension, and other JLPT topics later in the year.
    Reservations
    From 30 days ahead
    From 30 days ahead
    Reservation deadline
    24 to 72 hours
    Each teacher sets his/her own deadline.
    24 hours for regular reservations
    Cancellation deadline
    24 hours
    24 hours
    Lesson purchases
    Buy any number of tickets
    Buy any number of tickets
    Ticket expiration
    All tickets are good for 1 year
    Varies, up to 1 year
    Extensions in ticket expiration
    Yes
    Available at a low cost
    Yes
    Available at a low cost
    Lesson reminder emails
    Yes
    Triple protection against missing a lesson
    Yes
    Triple protection against missing a lesson
    Textbooks
    Chosen in consultation with your teacher at your free trial lesson
    Depends on the class.
    See details.
    JLPT preparation
    Yes
    Cost
    $$
    $
    Schedule flexibility
    Arrange lesson times with your teacher
    Take any lesson from our group-lesson schedule. Start lessons at any time.
    Details

    Enrollment and Setup FAQs
    FAQ answer Will Nihongo-Pro lessons work on my computer?

    The Nihongo-Pro classroom works on any Windows, Macintosh, or Linux computer, with these requirements:

    FAQ answer Do I need a web cam?

    No, web cams are optional for students. All Nihongo-Pro teachers use a web cam.

    FAQ answer Which textbooks are used?

    Our teachers use a variety of textbooks, depending on each student's goals and study plan.

    During your free trial lesson, you and your teacher will discuss textbooks and choose the best one(s) for your lessons. In some cases, you and your teacher may decide no textbook is needed.

    If a textbook or textbooks are used in your lessons, please buy the textbook(s), if you don't already own them. (Your teacher will give you textbook details during your free trial lesson.) To find stores selling your textbook, search for the exact title or ISBN number. Be sure to verify shipment times, as some sites take several weeks to deliver Japanese texts.

    If you need help finding a particular textbook, please contact Nihongo-Pro support.

    FAQ answer Can I take both private lessons and group classes?

    Yes, combining private lessons and group classes is the fastest way to learn Japanese online.

    To get started, enroll now. Enrollment is free, and there is no obligation. If you plan to take private lessons, you can apply for a free trial lesson. Or, to start out with group classes, your first two group classes cost just $5.

    FAQ answer What forms of payment can I use?

    Nihongo-Pro accepts PayPal payments, electronic transfers, checks drawn on a U.S. bank, and money orders.

    For quickest service, we recommend PayPal, where a variety of options are available:

    • Credit card (no PayPal account is required)
    • Electronic transfer from your bank account (verified PayPal account is required)
    • E-check (verified PayPal account is required, and takes up to 5 business days to clear)

    In the case of electronic transfers outside of PayPal, you are responsible for transaction fees. To pay by check, checks must be drawn on a U.S. bank. Money orders must be in U.S. dollars.

    For electronic transfer, checks, or money orders, please contact Nihongo-Pro support for payment details.

    Private Lessons FAQs
    FAQ answer Can I choose my private-lesson teacher?

    Yes. If you have a preferred teacher, let us know when you complete the enrollment form for private lessons.

    Or, let us do the work for you. We will match you with one of our experienced Japanese teachers based on your level, goals, and desired lesson times. Your assigned teacher will prepare a customized curriculum for your online lessons, and will instruct all of your private lessons.

    If you need more flexibility in private lessons, you can take lessons from two or more teachers, who will work together to prepare a coordinated lesson plan to meet your Japanese language goals.

    Learn more about private lessons.

    FAQ answer Do I need to reserve my private lesson?

    Yes, all Nihongo-Pro lessons require a reservation.

    Learn more about private lessons.

    FAQ answer How much do private lessons cost?

    Each 50-minute private lesson is $25. You can purchase any number of tickets, from 1 to 50. A discount is available if you purchase 20 lesson tickets or more.

    Learn more about private lessons.

    FAQ answer What is the deadline for reserving a private lesson?

    The reservation deadline depends on your teacher, and varies from 24 to 72 hours before class.

    Learn more about private lessons.

    FAQ answer Can I cancel a private-lesson reservation?

    You can cancel a private-lesson reservation until 24 hours before lesson time. After that, the reservation cannot be cancelled.

    Learn more about private lessons.

    FAQ answer Can I get a refund for a private lesson I missed?

    No, we cannot refund a lesson ticket after the cancellation deadline, even if you could not take the lesson for reasons beyond your control.

    Learn more about private lessons.

    FAQ answer What textbooks are used in private lessons?

    Our private lessons are customized for each student, so a variety of textbooks are used. You and your teacher will decide which textbook to use during your free trial lesson.

    Learn more about private lessons.

    Group Classes FAQs
    FAQ answer Do I need to reserve a group class?

    Yes, all Nihongo-Pro lessons require a reservation.

    Learn more about group classes.

    FAQ answer How much do group classes cost?

    To get started, you can try two group classes for just $5. After that, group classes are as low as $7 each.

    Learn more about group classes.

    FAQ answer What is the deadline for reserving a group class?

    The reservation deadline for group classes is 24 hours ahead.

    We also offer last-minute reservations, which let you book a group class right up until the class starts. A last-minute reservation costs an additional half ticket, for a total of 1.5 tickets.

    Learn more about group classes.

    FAQ answer Can I cancel a group-class reservation?

    You can cancel a group-class reservation until 24 hours before class time. After that, the reservation cannot be cancelled.

    Learn more about group classes.

    FAQ answer Can I get a refund for a group class I missed?

    No, we cannot refund a lesson ticket after the cancellation deadline, even if you could not take the class for reasons beyond your control.

    Learn more about group classes.

    FAQ answer What textbooks are used in group classes?

    For details on textbooks, please refer to our group-classes page, or these links for each group class:

    Classroom Troubleshooting FAQs
    FAQ answer How do I set up my computer for Japanese text?

    Most computers can display Japanese without any special setup. Follow these instructions to set up your computer so you can enter Japanese text, too. No special equipment (Japanese keyboard, etc.) is needed.

    FAQ answer I cannot log in to the Nihongo-Pro classroom.
    FAQ answer My voice or the teacher’s voice breaks up in the classroom.

    Your Internet connection may be slow or having problems.

    • Make sure any other windows that use the Internet are closed.
    • Inside the classroom, try these steps:
      Reduce your camera quality, or turn off your camera.
      Turn off your video reception.
    • Run these Internet connection tests.
    FAQ answer I hear echoes when I talk in the Nihongo-Pro classroom.
    • Do you hear loud echoes of your own voice?
      The cause depends on whether you hear echoes when your teacher's TALK button is on.
      • Do you hear loud echoes regardless of whether your teacher's TALK button is on or off?
        YES: Mute your microphone (Windows only)
      • Do you hear loud echoes only when your teacher's TALK button is on?
        YES: Your teacher needs to correct his/her sound setup. (Your voice is being delivered to your teacher, and then picked up by your teacher's microphone and re-delivered to you as an echo.)
    • Do you hear faint echoes of your own voice?
      YES: Your teacher needs to reduce his/her microphone volume. A high microphone volume causes your voice (delivered to your teacher’s computer) to bleed into your teacher’s microphone, and then get re-delivered to you as an echo.
    FAQ answer My teacher hears echoes when I talk.

    The problem is likely your microphone.

    • Check your headset batteries (if any).
    • Turn off sound mixers from your computer’s sound control panel.
    • Turn off extra microphones.
    • Lower your microphone volume.
    • If your webcam or computer has a built-in microphone, try using it instead of your headset’s microphone.
    • Use a noise-canceling headset (a headset with a built-in noise-canceling microphone) for the best sound quality.
    FAQ answer I cannot hear anything in the Nihongo-Pro classroom.
    • Make sure the volume (if any) on your headset is turned up.
    • Check that the headset is plugged in and the batteries are good (if any).
    • Check that your computer’s sound is not muted.
    • Log out of the classroom, and log in again.