Nihongo-Pro offers live online Japanese lessons, both private lessons and gropu classes, with experienced Japanese teachers

Online Japanese FAQs

Learn Japanese now!

If you are having a problem or question, please review these FAQs for learning Japanese online at Nihongo-Pro. If you cannot find an answer here, please contact Nihongo-Pro support.

About Nihongo-Pro FAQs
FAQ answer What makes Nihongo-Pro classrooms better than Skype chat?

Nihongo-Pro Online Japanese Classroom
Nihongo-Pro classrooms are custom built for online Japanese classes, with learning features that Skype cannot match:
  • Built-in Japanese-English dictionary
  • Large whiteboard for presenting lesson materials
  • Teacher-directed audio playback (great for listening comprehension)
  • Easy to use, nothing to install. Log in from your browser.

Test drive our classroom here.

FAQ answer How does Nihongo-Pro compare to other online Japanese schools?

Nihongo-Pro offers an unmatched environment for learning Japanese online, with better teachers, better classrooms, and better lessons. Our platform is designed to make Nihongo-Pro the best place to learn Japanese online and achieve your Japanese language goals. Compare for yourself:
Other Online Japanese Schools
Professional, native-speaking Japanese teachers
Nihongo-Pro teaching staff includes government-certified Japanese teachers with advanced teaching experience, including experience with online Japanese lessons. All teachers complete two months of paid training and participate in our continuing teacher education sessions.
Nihongo-Pro
check
Other Schools
question
Private lessons customized to your goals
Other schools may force you into their curriculum, but at Nihongo-Pro you get private lessons tailored specifically to your Japanese goals.
Learn more about private lessons.
Nihongo-Pro
check
Other Schools
question
Earn free stuff with ProPoints
You earn points for every Nihongo-Pro lesson you take. Then, you can redeem your points for free lessons, lesson discounts, and more!
Learn more about ProPoints loyalty program.
Nihongo-Pro
free
Other Schools
question
Classroom custom built for online Japanese lessons
No other online Japanese school offers a better learning environment, custom built for online Japanese lessons. A Skype chat session cannot match these learning features:
  • Built-in Japanese-English dictionary
  • Large whiteboard for presenting lesson materials
  • Audio playback for listening comprehension lessons
Nihongo-Pro
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Other Schools
Skype chat or shared rooms
24-hour-a-day chat room—free to everyone
Only Nihongo-Pro offers a 24-hour-a-day video chat room, free to everyone. Practice speaking Japanese with other students and Japanese learners, or simply meet up for free chat.
Nihongo-Pro
free
Other Schools
no
Reserve lessons up to 30 days in advance
Fit online Japanese lessons into your busy schedule up to 30 days in advance. Other schools may allow reservations only 7 days in advance, or charge extra for 30-day advance booking.
Nihongo-Pro
check
Other Schools
extra-cost
Free trial lesson
If you’re considering private lessons, try before you buy. Meet your new Japanese teacher, discuss what you want to focus on during your online lessons, and then get a taste of your teacher’s lesson content and style. Learn more about private lessons.
Nihongo-Pro
free
Other Schools
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Triple protection against missing your lessons
Only Nihongo-Pro makes sure you don't forget a lesson with triple protection:
  • Upcoming lesson reminder emails
  • Late-lesson reminder emails
  • Automatic export of your lesson schedule to calendar apps
Nihongo-Pro
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Other Schools
no
Email privately with your teacher
Nihongo-Pro respects your privacy: No one but your teacher sees your email. All we ask is that you respect your teacher's time.
Nihongo-Pro
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Other Schools
question
Lesson tickets good for a year (more if you need it)
All lesson tickets are good for one full year.
If you need more time, Nihongo-Pro offers low-cost ticket extensions. Other schools require you to buy more tickets, just to avoid losing the expiring ones.
Nihongo-Pro
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Other Schools
no
Free online Japanese lesson with TrialPay
Complete one offer at TrialPay, and you get a private Japanese lesson with your Nihongo-Pro teacher absolutely free. To get your free lesson, click the TrialPay link for your Nihongo-Pro teacher.
Nihongo-Pro
free
Other Schools
no
Free Japanese quizzes—100% free to everyone!
Try free Japanese language quizzes every day at Nihongo-Pro. Nihongo-Pro quizzes work on any PC, smartphone, or tablet, so you can try our free quizzes anywhere.
Try free Japanese quizzes.
Nihongo-Pro
free
Other Schools
no
Free kanji and kana games
Practice hiragana and katakana, or test your kanji knowledge with free games. Look up animated stroke order, sample words, and other details of over 6,000 kanji with KanjiPal.
Learn more about free kanji games and kana games.
Nihongo-Pro
free
Other Schools
no
No entry fee
Never pay an introductory or entry fee at Nihongo-Pro.
Nihongo-Pro
free
Other Schools
Up to $90

FAQ answer What kind of teachers are available at Nihongo-Pro?

  • Nihongo-Pro teachers are professional Japanese teachers, trained in teaching Japanese and teaching online.
  • Our careful selection process and paid teacher training ensure your Nihongo-Pro teacher is expertly prepared for your lesson.
  • Many students have taken online lessons from their Nihongo-Pro teachers for years, as they progressed in learning Japanese.
  • Learning Japanese is more than chatting in Japanese. In our private lessons, Nihongo-Pro teachers build lesson plans customized to your goals and learning style.

See all Nihongo-Pro teachers here.

FAQ answer What kind of curriculum is offered at Nihongo-Pro?

Private lessons at Nihongo-Pro are fully customized to your needs and goals, ensuring that you will learn Japanese as quickly and efficiently as possible.

Whether you are studying for the Japanese Language Proficiency Test (JLPT), learning business Japanese, focusing on written Japanese, or learning Japanese for fun, Nihongo-Pro teachers tailor your private lessons to make your learning fast, efficient, and fun.

Typical Skype Lesson

The student or teacher reads from the textbook.

With no whiteboard for lesson materials, the teacher relies on verbal instruction to direct the student.

Limited learning environment means slower learning.
Nihongo-Pro Lesson

Your Nihongo-Pro teacher presents textbook and custom lesson materials on the whiteboard, guiding you just as if you were in a real classroom.

Custom lessons in a custom classroom make your Japanese learning fast and efficient.

    Enrollment is free. Enroll for online Japanese lessons.

    FAQ answer What do students say about learning Japanese at Nihongo-Pro?

    Our students are our greatest supporters. Many of our students have studied Japanese for years with their Nihongo-Pro teacher, progressing step by step in their Japanese language skill.

    Our students give Nihongo-Pro high marks in these areas:

    • Teacher quality
    • Lesson quality and customization
    • Classroom software
    • Lesson policies

    But don't just take our word for it: Read student testimonials.

    Message from a Nihongo-Pro Student
    I like the Nihongo-Pro policy that lesson tickets are good for a whole year.
    It turns out I have to take a break from lessons for a while, and I'm glad I don't need to worry about my tickets expiring soon. This is a really good thing for me because of my busy schedule!
    Read More...
    Melissa
    (student of Lilly-sensei)
    Enrollment and Setup FAQs
    FAQ answer Will Nihongo-Pro lessons work on my computer?

    The Nihongo-Pro classroom works on any Windows, Macintosh, or Linux computer, with these requirements:

    FAQ answer Do I need a web cam?

    No, web cams are optional for students. All Nihongo-Pro teachers use a web cam.

    FAQ answer What forms of payment can I use?

    Nihongo-Pro accepts PayPal payments, electronic transfers, checks drawn on a U.S. bank, and money orders.

    For quickest service, we recommend PayPal, where a variety of options are available:

    • Credit card (no PayPal account is required)
    • Electronic transfer from your bank account (verified PayPal account is required)
    • E-check (verified PayPal account is required, and takes up to 5 business days to clear)

    In the case of electronic transfers outside of PayPal, you are responsible for transaction fees. To pay by check, checks must be drawn on a U.S. bank. Money orders must be in U.S. dollars.

    For electronic transfer, checks, or money orders, please contact Nihongo-Pro support for payment details.

    Private Lessons FAQs
    FAQ answer Can I choose my private-lesson teacher?

    Yes. If you have a preferred teacher, let us know when you complete the enrollment form for private lessons.

    Or, let us do the work for you. We will match you with one of our experienced Japanese teachers based on your level, goals, and desired lesson times. Your assigned teacher will prepare a customized curriculum for your online lessons, and will instruct all of your private lessons.

    If you need more flexibility in private lessons, you can take lessons from two or more teachers, who will work together to prepare a coordinated lesson plan to meet your Japanese language goals.

    Learn more about private lessons.

    FAQ answer Do I need to reserve my private lesson?

    Yes, all Nihongo-Pro lessons require a reservation.

    Learn more about private lessons.

    FAQ answer How much do private lessons cost?

    Each 50-minute private lesson is $25. You can purchase any number of tickets, from 1 to 50. A discount is available if you purchase 20 lesson tickets or more.

    Learn more about private lessons.

    FAQ answer What is the deadline for reserving a private lesson?

    The reservation deadline depends on your teacher, and varies from 24 to 72 hours before class.

    Learn more about private lessons.

    FAQ answer Can I cancel a private-lesson reservation?

    You can cancel a private-lesson reservation until 24 hours before lesson time. After that, the reservation cannot be cancelled.

    Learn more about private lessons.

    FAQ answer Can I get a refund for a private lesson I missed?

    No, we cannot refund a lesson ticket after the cancellation deadline, even if you could not take the lesson for reasons beyond your control.

    Learn more about private lessons.

    FAQ answer What textbooks are used in private lessons?

    Our private lessons are customized for each student, so a variety of textbooks are used. You and your teacher will decide which textbook to use during your free trial lesson.

    Learn more about private lessons.

    Classroom Troubleshooting FAQs
    FAQ answer How do I set up my computer for Japanese text?

    Most computers can display Japanese without any special setup. Follow these instructions to set up your computer so you can enter Japanese text, too. No special equipment (Japanese keyboard, etc.) is needed.

    FAQ answer I cannot log in to the Nihongo-Pro classroom.
    FAQ answer My voice or the teacher’s voice breaks up in the classroom.

    Your Internet connection may be slow or having problems.

    • Make sure any other windows that use the Internet are closed.
    • Inside the classroom, try these steps:
      Reduce your camera quality, or turn off your camera.
      Turn off your video reception.
    • Run these Internet connection tests.
    FAQ answer I hear echoes when I talk in the Nihongo-Pro classroom.
    • Do you hear loud echoes of your own voice?
      The cause depends on whether you hear echoes when your teacher's TALK button is on.
      • Do you hear loud echoes regardless of whether your teacher's TALK button is on or off?
        YES: Mute your microphone (Windows only)
      • Do you hear loud echoes only when your teacher's TALK button is on?
        YES: Your teacher needs to correct his/her sound setup. (Your voice is being delivered to your teacher, and then picked up by your teacher's microphone and re-delivered to you as an echo.)
    • Do you hear faint echoes of your own voice?
      YES: Your teacher needs to reduce his/her microphone volume. A high microphone volume causes your voice (delivered to your teacher’s computer) to bleed into your teacher’s microphone, and then get re-delivered to you as an echo.
    FAQ answer My teacher hears echoes when I talk.

    The problem is likely your microphone.

    • Check your headset batteries (if any).
    • Turn off sound mixers from your computer’s sound control panel.
    • Turn off extra microphones.
    • Lower your microphone volume.
    • If your webcam or computer has a built-in microphone, try using it instead of your headset’s microphone.
    • Use a noise-canceling headset (a headset with a built-in noise-canceling microphone) for the best sound quality.
    FAQ answer I cannot hear anything in the Nihongo-Pro classroom.
    • Make sure the volume (if any) on your headset is turned up.
    • Check that the headset is plugged in and the batteries are good (if any).
    • Check that your computer’s sound is not muted.
    • Log out of the classroom, and log in again.